Here is a list of our commonly asked questions, we ask you to read these before contacting us. Hopefully you will find the answer you are looking for below. If not please feel free to email us, we will reply within 24 hours.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders?

For the UK we have a few options:

Basic: Tracked Delivery £3.50 (1-2 days)
Priority: Fast Trackable Delivery £5.95 (Next working day)
Priority: Super Fast Trackable Delivery £8.95 (Next day).
Free Basic Delivery is available on orders above £40.

Europe including Southern Ireland the cost is £9.95

How long will delivery take?

The warehouse dispatches orders Monday to Friday up until 3pm each day. Simply because this is the time the couriers start to arrive.

  • Basic: Tracked Delivery £2.95
    • Recorded delivery service taking around 1-3 working days.
  • Premium: Fast Trackable Delivery £5.95
    • Delivery aim of next working day, two days max, fully trackable.
  • Priority: Super Fast Trackable Delivery £8.95
    • Delivery aim of next day, 7 days a week, usually Monday – Saturday and are fully trackable once dispatched. You can request a Sunday delivery if ordered Monday – Friday by adding a note to your order.
  • Free Basic Delivery
      • This is option may not provide tracking information and isn’t always insured, delivery usually takes 2-5 days.
    • This service is available to mainland UK addresses on orders above £40. THIS DOES NOT INCLUDE BT & REMOTE POSTCODES, ADDITIONAL CHARGES MAY APPLY.

European deliveries typically take 2-5 working days.

Please bear in mind there is a 3pm cut-off time for all orders!, if we can we will dispatch up until 4pm.
We aim to dispatch all orders as soon as possible and hope they are delivered as fast as possible.

What will my delivery look like when it arrives?

100% DISCRETION ASSURED
Finally all products are shipped discreetly in a brown box or parcel bag with absolutely no indication as to the contents.

Which payment methods are accepted?

We accept PayPal and Credit/Debit card payments.
AdultsLoveFun use all the latest security measures possible to make sure your transaction is 100% secure.

How secure this website? Is my data protected?

100% SAFE & SECURE WEBSITE

AdultsLoveFun use all the latest security measures possible:

128/256 bit encryption
2048 bit Industry Standard SSL Certificate
3-D Secure Checks
Verified by Visa & MasterCard SecureCode
Being an online shop, security is everything to us and we make sure we do everything in our powers to ensure your security and discretion online.

What exactly happens after ordering?

Above all we aim to send all orders with 24 hours or the same working day where possible, once dispatched you will be sent confirmation and the tracking information where applicable.